Haventree Bank Mortgage Lender Profile
Generally for Canadians who do not fit bank guidelines, including the self-employed, newcomers, and those with bruised or thin credit.
Who they are
Haventree Bank is a privately owned Canadian bank based in Toronto. It is a federally regulated Schedule I institution supervised by OSFI, and a member of the Canada Deposit Insurance Corporation, so eligible deposits held with it are insured. It launched under the Haventree name in 2018, having previously operated as Equity Financial Trust Company, and it funds its lending largely through GIC deposits. Haventree originates residential mortgages through the mortgage broker channel and has no retail branch network. It lends in most provinces.
What they lend on, and who for
Haventree describes itself as an alternative, or B, lender rather than a prime lender. Its mortgages are aimed at Canadians who do not fit traditional bank guidelines. That includes self-employed and business-for-self applicants, newcomers to Canada, borrowers with bruised or thin credit, and people working through a life change such as a separation or a period of reduced income. Its mortgages are uninsured and priced for the alternative market rather than the prime market. Because the bank works only with brokers, a licensed broker prepares and submits the application on your behalf.
How to approach Haventree Bank
You can contact Haventree Bank yourself; nothing stops you. What you cannot easily find out is what they will actually accept. How they read employment income, what they will do with a bonus or commission, how much rental income they will count against a property, and what they want documented and how recent it has to be — none of that is published in full anywhere, and it moves.
A licensed broker who places files with lenders like this every week knows those criteria, and more usefully knows how to structure a file so it lands inside them rather than just outside. On anything that is not a straightforward salaried purchase, that structuring is most of the difference between an approval and a decline. It costs you nothing on a prime mortgage — the lender pays the broker when it funds.
| Lender type | Bank · Schedule A · Alternative lending |
| Registered as | Haventree Bank |
| Head office | 100 King Street West, Suite 4610, Toronto, ON M5X 1E5 |
| Website | haventreebank.com |
| Phone | 1-855-272-0051 |
Get notified 90 days before your renewal
Your lender contacts you at 30 days, when you have no time to shop. We reach you at 90 — early enough to lock a hold and personalize your offers.
Borrower ratings for Haventree Bank
In today’s world, reviews dictate the service industry. Brokers have taken the hit for bad lenders. We bring the consumer experience to light to help borrowers decide.
How quickly did they issue a commitment and get to funding?
Was the rate you got competitive for the product you qualified for?
Could you reach someone, and did they resolve things?
Portal, e-signing, document upload, online account — did it work?
Were the terms, fees and penalties clear before you signed?
Worked with Haventree Bank?
Score them on the five things above. We confirm every review by email before it publishes, and we publish the bad ones too.
Questions about Haventree Bank
Is Haventree Bank a real mortgage lender?
Yes. Haventree Bank is a bank (schedule a, alternative lending) based in Ontario. Its own site is haventreebank.com.
What kind of lender is Haventree Bank?
Bank — categorised in our directory as Alternative/B-Lender (Schedule I Bank). Chartered banks. Convenient and familiar, rarely the cheapest, and the source of the most expensive break penalties in the market because their interest rate differential is calculated off posted rates rather than the rate you actually pay.
Should I go to Haventree Bank directly or through a broker?
You can approach them yourself. The reason most people do not is that a lender's real criteria — how income is read, what is accepted as documentation, what will be allowed as an exception — are not published, and they change. A broker who works with Haventree Bank regularly knows them and knows how to present a file to fit them, which on anything other than a simple salaried purchase is usually what decides the answer. On a prime mortgage it costs you nothing either way, because the lender pays the broker when it funds.
Would Haventree Bank approve me?
No profile page can answer that, and any site that tries is guessing. It turns on how your income is earned and how much of it a lender will count, your credit history, the property itself, and how much you need against what it is worth. Those are the questions a licensed broker asks before naming a lender — and they will tell you which ones realistically fit, this one included, and which would price it better.
Where does Haventree Bank lend?
Its head office is in Ontario. Lending areas change and are not always the same as where the lender is based — confirm current coverage with the lender or a broker before planning around it.
Would Haventree Bank take your file?
Send us the details and a licensed broker will tell you which lenders fit — this one included, and the ones that would price it better.
Send us the file